Shipping Policy
Effective Date: October, 29, 2025
Company Name: Lunisk Correction Glasses
Address: 30 N Gould St, Sheridan, WY 82801
Email: info@luniskcorrectionglasses.us
Phone: +1 (530) 969-1997
1. Order Processing Time
- All orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once processed, you’ll receive a confirmation email with your tracking number.
2. Shipping Time & Delivery Estimates
- United States (mainland): 7–12 business days
- Canada & UK: 10–15 business days
- Australia & Europe: 10–18 business days
- Other International locations: 15–25 business days
Note: Delivery times may vary slightly based on customs clearance, local postal service efficiency, and order volume.
3. Shipping Carriers
We partner with reliable logistics providers including USPS, UPS, and FedEx for U.S. orders, and trusted international couriers (e.g., DHL Express, Yanwen Express) for overseas shipments.
4. Shipping Costs
- Standard Shipping (U.S.): Free for all orders.
- Expedited Shipping: Available on select products (you’ll see options at checkout).
- International shipping charges are calculated at checkout based on destination and weight.
5. Order Tracking
Once your order is shipped, a tracking number and link will be emailed to you.
You can also track your order anytime via the “Track Order” page on our website or by contacting support.
6. Customs, Duties & Taxes
For international orders, import duties or taxes may apply based on your country’s regulations. These fees are the responsibility of the customer.
We cannot control or predict such charges as they vary by country.
7. Wrong Address or Undeliverable Packages
Please ensure your shipping address is accurate and complete.
If a package is returned due to incorrect address or unclaimed delivery, we may charge a reshipping fee or deduct shipping cost from refunds.
8. Lost or Damaged Packages
We are not liable for lost packages caused by incorrect addresses or carrier issues beyond our control. However, if your package is delayed or damaged, contact us immediately at info@luniskcorrectionglasses.us, and we’ll assist with a replacement or claim process.
9. Pre-Orders & Backorders
If an item is on pre-order or temporarily out of stock, we will notify you by email with an estimated shipping date. You may choose to wait or request a refund any time before shipment.
10. Contact Us
If you have any questions about shipping or tracking your order, please contact our support team at:
📧 info@luniskcorrectionglasses.us
📞 +1 (530) 969-1997